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1st Line Support Engineer

  • Location:

    Hampton Bishop

  • Sector:

    Infrastructure, IT, Support

  • Job type:

    Permanent

  • Salary:

    £18000 - £22000 per annum

  • Contact:

    Jenny Collin

  • Contact email:

    jcollin@premierituk.com

  • Contact phone:

    +44 (0)121 796 1888

  • Job ref:

    BH-80881-1

  • Published:

    25 days ago

  • Expiry date:

    18 Dec 00:00

  • Startdate:

    2019-11-20

Role: 1st Line Technical Support Engineer
Location: Hereford
Salary: £18,000 - £22,000 DOE
 
A fantastic opportunity has arisen for an experienced 1st Line Technical Support Engineer to join a leading organisation in Hereford.
 
Responsibilities: 1st Line Technical Support Engineer
  • Work as part of a service delivery team ensuring both internal and customer systems are operationally maintained.
  • Provide 1st line technical telephone support.
  • Resolve 1st line technical issues and work with 2nd and 3rd line to resolve more complex issues.
  • Work on Linux and Windows servers.
  • Work with Mobile Device Management and Secure Mobile applications.
  • Mobile device setup and configuration including iOS, Android and Windows.
  • Follow and work to existing business continuity and security processes.
 
Skills and experience:
  • A person with BTEC, A Level or similar qualification in an IT related subject
  • A logical and methodical thinker, prepared to explore new areas of IT
  • Preferably with 2 years-experience of working within an IT environment
  • Experience of Windows and/or Linux Servers is desirable
  • Prepared to work with my client to gain UK Government Security Clearance
  • A team player prepared to work within a fast-paced organisation
 
If you are an experience 1st Line Technical Support Engineer looking to further your career in a well-established organisation then please send your latest CV to jenny.c.a4lmr0jvt54@premierituk.aptrack.co or call Jenny Collin on 01217961888